Terms and Conditions

Terms and Conditions

Making any payments (cash, credit card or otherwise) towards any tour constitutes your unconditional acceptance of all terms and conditions stated in this tour brochure. Holy Travel Inc. shall be referred to as HTI within this document.

Documents:

US citizens require a valid passport. Other nationalities please inquire with the appropriate embassies. Passports must be valid for six months beyond the tour’s return date.

Travel Warning:

Please be advised that there is a Travel Warning issued by the Department of State and cancellation for this reason will not constitute grounds for refund of the cancellation fees listed below.

Registration and Deposits:

A deposit of $400 per person is required upon registration along with a signed copy of the registration form. Registrations cannot be taken by telephone. Registrations are processed in the order received by HTI. Balance of payment is due 90 days prior to departure. Late payment is subject to a non-refundable $150 late fee. Late registrations (fewer than 90 days) must be accompanied by full payment by cashiers check only (including the optional passenger travel protection program payment, if applicable), plus a non-refundable $150 late fee and are subject to availability. HTI reserves the right to cancel reservations that are not paid in full 75 days prior to departure and to charge cancellation fee/penalties indicated below. A non-refundable $25 fee will be charged on all checks and online payments returned by our bank.

Changes In Package:

After initial invoicing, any change in package from air inclusive to “land only” or vice versa is subject to a non-refundable $150 per person per change processing fee.

Individual Cancellation Fees & Refunds:

All cancellations must be received by HTI in writing via following schedule:

1)$250 if cancelled at any time up to 150 days prior to the tour’s departure date;

2)$350 if cancelled 149 to 90 days prior to the tour’s departure date;

3)$400 plus any non-refundable amounts paid to and/or penalties assessed by airlines, hotels, or other suppliers of travel services (up to the total cost of the tour) if cancelled 89 to 8 days prior to the tour’s departure date;

4)No refunds for cancellations received within 7 days of departure date.

The above cancellation fees or/and penalties will also apply if you register for an optional extension or airline routing, and you decide to cancel or change any of these. HTI strongly recommends the Passenger Travel Protection Program (see Passenger Travel Protection Program info.)

Tour Operation & Cancellation:

While no changes are anticipated, HTI expressly reserves the right to cancel all or any part of the tour or to make any changes to the itinerary, for any reason or whenever it deems it necessary for the comfort, convenience or safety of the tour participants. In the event of any alteration to the itinerary, every effort will be made to substitute the altered with a comparable replacement. If a tour is cancelled in its entirety by HTI, full refunds shall be issued within three weeks of such cancellation. This will constitute, in full, HTI’s obligation to you and HTI bears no further responsibility beyond the full refund. HTI shall not be held liable and hereby expressly disclaims liability for any loss, expense, damage or inconvenience caused as a result of any tour cancellation or changes made to the itinerary. Furthermore, HTI is not responsible for any additional costs or fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made though.

Cancellation Beyond HTI’s Control:

HTI expressly disclaims any responsibility for any losses or expenses incurred due to cancellation or alteration of the tour resulting from, but not limited to: cancellations due to travel advisories or warnings issued by the State Department or any other relevant authority, acts of war, war, terrorism, acts of God, natural disasters or any other circumstance beyond HTI’s control. In such case, HTI will assist you in requesting refunds for all services prepaid but not rendered, less a non-refundable $300 per person administrative fee. HTI shall not be held responsible for any non-recoverable amounts disbursed to carriers or other service providers on your behalf.

Passenger Travel Protection Program:

Passenger Travel Protection Program is offered by HTI and is strongly recommended. A Travel Protection Plan enrollment form consisting of a description of coverage provided will be mailed with your invoice. The plan fee is based on the tour price and taxes (as well as single room supplement and airline add-ons, if applicable) and will appear as an optional item on your invoice. Some benefits are time sensitive so we encourage all travelers to purchase a plan at the time of initial trip deposit. Travel Protection is non-refundable 14 days after purchase.

Health:

Most foreign countries do not conform to the U.S.A. Disabilities Act standard. HTI cannot provide individual assistance to tour members or walking, dining, getting on and off or motor coaches or transportation vehicles. Participants who need such assistance must be accompanied by a qualified companion at all times and at their own expense. Furthermore, while HTI cannot accept responsibility for providing access to all facilities included in a tour, HTI will make every effort to assist in providing mobility aides to the extent feasible and with applicable costs borne by the participant. HTI assumes no responsibly for the participant’s inability to fully participate in the tour, nor can HTI provide any refund for non-participation in any part of the tour.

Air Transportation:

All airline tickets are round-trip economy class and are non-refundable unless specifically stated otherwise. Any cancellation, itinerary changes, or failure to use confirmed space would be subject to penalties and/or fees levied by the airline at the time of ticketing. Airfare, airline carrier, and airline schedules are subject to change without notice. Passengers arranging their own flights are responsible for meeting the group at the first hotel of the group’s itinerary. HTI is not responsible for itinerary changes necessitated by changes in the airline’s schedule. Airline and cruise fuel surcharges and security fee surcharges (if any) that occur after the date of printing of the brochure are the responsibility of the passenger.

Deviations:

Deviations from the group flight itinerary are not possible. If you wish to make your own airline arrangements and purchase the ‘land only’ version of the tour package, please contact your group coordinator for the ‘land only’ pricing.

Airline Seating, Frequent Flyer & Meal Requests:

Seating is on a group basis only. HTI cannot accommodate any individual request. HTI advises that you contact the airline for frequent flyer miles and special meal requests two weeks prior to departure. Baggage is at risk all times. We strongly suggest that you bring only one piece of checked luggage and one carry-on. Porterage is included at hotels only for one piece of luggage; the passenger is responsible at all time for carrying carry-on luggage. No porterage at airports.

Accomodations and Meals:

Based on double/twin accommodations with private bathroom facilities (limited number of single rooms available). No reduction for triple rooms. Triple room consists of twin/double room plus a rollaway bed, and confirmation is based on availability. If no roommate is available for you or your roommate cancels prior to departure, a single supplement surcharge will apply. Meals are menu of the day as shown in the itinerary.

Sightseeing:

By private motor coach with English-speaking guide/escort. Entrance fees included per final itinerary.

Prices:

If group does not reach group size quoted in brochure, the price or programing will be adjusted accordingly. Pricing is based on exchange rates and fares applicable at the time of quotation and are therefore subject to change. Fuel surcharges subject to increase up to 30 days prior to departure.

Not Included:

Passports and visas, meals not mentioned, beverages with meals, extras beyond standard menu, excess baggage, telephone calls, fuel surcharges, laundry or any other item not explicitly stated as included.

Liability Disclaimer:

HTI hereby expressly disclaims any and all liability for any personal injury, property damage, loss of baggage, accident, delay or irregularity, any claim for special or consequential damages or any other loss which may be occasioned by the acts and/or omissions, whether negligent, wrongful or intentional of any air carrier, hotel/motel or other lodging operator, railroad operator, bus operator, public transportation, sea carrier, local sightseeing company, tour operator, tour leader or spiritual director, any employees thereof, or for any other entity or individual not under the direct supervision and control of HTI when engaged in conveying the passenger or in carrying out the arrangements of the tour, or otherwise in connection therewith. HTI further disclaims any liability for any damages, losses or expenses incurred, or inconvenience caused, due to delay or changes in schedules, defaults, over booking of hotels or airlines, sickness, weather, strikes, quarantines, beyond HTI’s & controls. HTI likewise disclaims any liability for statements, actions or inactions of any intermediary agents such as group administrators, spiritual directors or tour leaders, travel agents or any other intermediary involved with selling, promotion or operation of HTI’s tours. Furthermore, to the fullest extent permitted by law, HTI disclaims any liability of any damages or injuries, or other losses whatsoever, sustained or incurred as a result of the negligence of HTI. Group administrators, spiritual leaders and tour leaders likewise expressly disclaim any liability for the acts and/or omissions of any of the above entities and/or individuals not directly under their supervision or control. Please be advised that the liability of carriers as well as providers of hotel and lodging accommodations is limited by law and you may thus wish to consider purchasing the Passenger Travel Protection Plan and/or additional insurance to protect yourself against any losses or injuries suffered as as result of their acts and/ omissions. In no event shall HTI’s liability exceed the amounts paid by you for participation in the tour, and subject to the provisions and cancellation fees as set forth in this Brochure. In the event that the tour leader and/or spiritual director named in a brochure or itinerary does not travel with the group and a substitute is not named therein, HTI reserves the right to make substitutions of its choosing for such person(s). HTI is not responsible for any misquotes contained in this brochure or other accompanying documentations and the contents therein may be changed at any time without notice and at HTI’s sole discretion.

Policy Against Discrimination:

HTI does not discriminate on the basis of race, religion, creed, color, national origin, ancestry, and physical or mental disability, medical condition, marital status, sex, age, sexual orientation or status as a Vietnam or other Veterans in the provision of its tour and pilgrimage services.

Photography:

The photos shown in this brochure are intended only as samples of the sites visited by certain tours and unless specifically mentioned in this brochure’s itinerary, no implication is made that these sites will be visited or seen on this tour. HTI reserves the right to take photographs during operation of any tour and to use such photographs for promotional purposes. Any Participant who prefers that their image not be used is asked to notify HTI in writing prior to departure.

Arbitration of Disputes:

All parties to this agreement agree that any controversy or claim arising under or relating to these Terms & Conditions, the brochure, or the tour itself, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Claims shall be heard by single arbitrator. The place of arbitration shall be Houston, Texas. The arbitration shall be governed by the laws of the State of Texas. Each party shall bear its own costs and expenses and an equal share of the arbitrator’s administrative fees of arbitration.