FAQ

Frequently Asked Questions

General

We highly recommend traveling with 1 checked-in bag and 1 carry-on. This will make it easier on you and the group when transferring from airport to hotel and vice-versa. Any additional checked-in bags will incur a fee by the airline.

1 Checked-in bag, total dimensions of 62 linear inches (Length + Width + Height), with maximum weight of 50 lbs (23 kg)

1 Carry-on bag, total dimensions of 49.5 linear inches (Length + Width + Height), with a maximum weight of 18 lbs (8 kg)

In addition to the carry-on bag, many airlines also allow 1 personal item, such as, a purse, backpack, or laptop bag for free.

Please note: Size and weight limitations may vary from airline to airline. For up to date information, always consult directly with the airline your group is flying with.


You will need Euros while traveling in Portugal, Spain, France, Greece, and Italy. The currency in Israel is the Shekel, although the US Dollar is also widely accepted. For more information about currency exchange, please visit here.

It is recommended you bring approximately $300 in cash for lunches and small incidentals; $20 and $50 in $1 denominations for water. If you would like to use your credit card, please make sure to notify you credit card company of your scheduled travel dates. Otherwise, your card may be blocked if you use it while traveling. MasterCard and Visa are the most commonly accepted credit cards. For all other credit cards, consult with your credit card company.


The dress code for a trip is generally casual: capris and jeans are acceptable wear. Dress appropriately for the weather. We highly recommend checking the weather forecast approximately 1 week before departure and packing accordingly. You can check the forecast here.

If you need to cancel, please notify us by phone at (281)706-7016. We MUST also receive your notice of cancellation in writing. Please send cancellation letter to:

Holy Travel, Inc.
5680 Highway 6, Suite 340
Missouri City, TX 77459

The official recorded time of cancellation will be the postmarked date on your envelope.

Cancellations and any refund, if applicable, will be processed according to the schedule below:

$250 fee if cancelled up to 150 days before departure.

$350 fee if cancelled 149 – 90 days before departure.

NO REFUND if cancelled up to 89 days before departure.

Please see terms and conditions on brochure or website at holytravelinc.com for more info.

Travel Protection is highly recommended to minimize any losses.


Fill out a registration form and submit a copy of your passport. We also require a minimum deposit of $400 to reserve your spot on the pilgrimage. If interested in travel protection, please read first before submitting deposit as some protection plans are time sensitive and require you to purchase the same day as you make your pilgrimage deposit. Once we receive your registration form and deposit, we will email you a receipt and invoice.

If you do not have a roommate when you register, we will do our best to match you with another person who is also in need of a roommate. This is on a first come, first serve basis. If we are unable to find a roommate for you, you will be obligated to pay the single supplemental rooming fee of $695.

Hotel accommodations are based on double occupancy, but you have the choice of requesting a single room by paying the single supplemental fee of $695.

Travelers are allowed to bring medications in pill or other solid form. If you have medications and injection needles in your carry-on luggage, we recommend having a doctor’s certificate with you to confirm the medical material is for personal needs.

Medications must go through screening checkpoints. Travelers should inform screening officers of medications and separate them from other belongings before screening begins. Medications are usually screened via x-ray; however, if a traveler does not want a medication x-rayed, they may request an inspection instead. This request must be made before screening begins. You will be responsible for displaying, handling, and repacking the medication if an inspection is requested. If the medication cannot be cleared visually, it will need to be x-rayed and may be subject to additional screening, including explosive trace detection screening.

For up to date info, please refer to the TSA website at tsa.gov.

If you want to change your ticket after it has been issued, you have to contact the airline directly. You will most likely incur some additional costs from the airline for any changes. Keep in mind that when you check in, if available, some airlines may offer you the option to upgrade your seating to Economy Plus and Business Class. Holy Travel cannot guarantee seating upgrades.

You must contact the airline prior to departure and specify your meal if you have any dietary restrictions. While on land, we are able to work with the hotels on your behalf to coordinate meal options for you. Please let us know as soon as possible if you’re allergic to any foods.

Vaccinations may be necessary for pilgrims. Contact us for more information. In general, most European countries do not require vaccinations. However, traveling for extended periods in an enclosed space, such as an airplane, may expose you to the flu virus. A good rule of thumb for pilgrims is to consider getting flu shots, especially if traveling in the late fall season when the flu may be at its peak.


No vaccinations are required when traveling to Israel from the US.